Solutions Consultant

Overview

We are a Global Recruitment specialist that provides support to clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

• Job Title: Strategic Development Manager
• Duration: 12 months contract
• Location: Shoreditch (Hybrid)

• As a Strategic Development Manager, you will be responsible for supporting creative, design, IT and developer teams within our enterprise customers to adopt client’s emerging offerings—including Firefly, Firefly Services, Adobe Express, and Acrobat Studio—for their creative ideation, production workflows, and automation processes.
• You'll partner with DME CSMs to validate the outcomes of first customer discovery sessions, uncover potential use cases, define agendas for customer workshops, customise demos with customer assets, and ensure debriefs/follow ups with customer sponsors to confirm engagement roadmaps.
• You will also play a key role in rolling out new engagement models and implementing use case roadmaps in partnership with Customer Success Managers (CSMs).
• Leveraging client's existing relationships with enterprise customers, you will need to:
  • Qualify discovery insights collected by CSMs, agree on session agendas, and validate maturity levels and attendee profiles with customer sponsors
  • Ensure you have the proper context, including details about the customer's ecosystem, workflows and technology in place
  • Select relevant use cases, customise demos accordingly, and deliver sessions across all emerging products
  • Qualify readiness to commit to formal pilots or Proofs of Concept (POCs)
  • Demonstrate the specific value these solutions bring to current and future creative workflows, measured against pre-agreed KPIs or success factors
  • Leverage successful use case implementations to expand the footprint of Firefly, Firefly Services, Adobe Express, and Acrobat Studio to other departments
  • Encourage customers to share testimonials based on successful implementations

• Ideally, practical experience delivering visual communication/design projects for enterprise brands using client's applications for creative professionals
• Strong experience in conducting discovery calls to assess existing workflows and map out which components may be improved or replaced by client's emerging solutions
• A mix of customer success, business development, product evangelism, marketing, and design consulting skills
• Excellent presentation and storytelling skills to deliver compelling product demonstrations that articulate value (not just features/functions)
• Good experience in effective GenAI prompting and knowledge of client’s and competing GenAI solutions
• Skilled in Photoshop, plus one of the other key Creative Cloud apps such as Illustrator, InDesign, Premiere Pro, or After Effects
• Experience in delivering API projects; ability to engage effectively with IT and developer stakeholders
• Ability to open doors, secure meetings, and develop trusted relationships with customers and internal stakeholders

• Mid-Senior level

• Contract

• Software Development and IT System Custom Software Development

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