Senior Risk Strategy Expert

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world.

Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at

The Senior Risk Strategy Expert will work closely with the Senior Manager to shape and execute our risk roadmap. Initial mandate is to lead the shift to and strengthen (digital) consumer messaging across key customer journeys - delivering measurable improvements in unit economics, service reliability, and loss performance. Building on that foundation, you will contribute to targeted product risk integration activities and focused risk vendor transformation, ensuring pragmatic alignment across Risk, Product, and Technology.

This role suits a professional who blends anti–financial crime acumen with technical depth, thrives on measurable outcomes, and excels at cross‑functional delivery and clear documentation.

• Being open and honest.
• Keeping focused
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• Operating with Courage
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• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

• Lead the migration to digital consumer messaging (e.g., push, in‑app, email, verified sender platforms), including consent/opt‑in management, template governance, routing orchestration, deliverability assurance, fallback logic, and observability.
• Optimize channel selection and guardrails using risk-adjusted decisioning (cost, reachability, risk score, latency), with A/B testing, throttling, and failover patterns to maximize reliability and economics.
• Instrument metrics and dashboards that track impact (e.g., messaging unit economics, deliverability, latency, and vendor/platform SLAs).
• Coordinate cross‑functional execution (Product, Engineering, Data, Compliance, Finance, Procurement) to streamline processes, remove bottlenecks, and operationalize changes with robust change management.
• Drive integration quality and readiness through clear, audit‑ready documentation (scoping, plans, milestones, decision logs, outcomes).
• Contribute to a focused optimization of risk vendors and platforms
  , emphasizing interoperability (APIs, event‑driven patterns), data quality, and right‑sizing of capabilities.
• Support vendor evaluations and limited negotiations with Procurement/Finance, ensuring technical feasibility and measurable outcomes
  ; avoid unnecessary complexity or lock‑in.
• Shape the risk systems strategy and roadmap – prioritizing automation, interoperability, and simplification across platforms and tooling.
• Pilot and scale improvements that enhance the accuracy, timeliness, and explainability of risk signals and controls; verify results against defined KPIs.
• Champion excellence in documentation, change governance, and operational rigor to sustain high‑quality delivery at scale.

• Familiarity with (digital) messaging platforms & frameworks (push, in-app, email, SMS, …).
• Understanding of API…