Network Support Engineer - Travel & Leisure

Are you looking for an exciting new opportunity? Join one of the UK’s busiest rail networks, operating around 1,600 trains a day and carrying over 400,000 passengers each weekday across 181 stations and 540 miles of track. The company is proud to run the nation’s first domestic high-speed service with Javelin trains, setting new standards in efficiency and performance. With a dedicated team of more than 4,500 employees, they continue to play a vital role in keeping London and the surrounding regions connected every day.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

• Provide hands‑on support and troubleshooting across Fortinet SD‑WAN and Cisco network infrastructure.
• Monitor, maintain, and optimise LAN/WAN performance across multiple sites.
• Assist in network upgrades, patching, and configuration changes.
• Work closely with the wider IT and infrastructure teams on project deployments.
• Escalate complex issues to senior engineers while maintaining strong service levels.
• Contribute to continuous improvement initiatives and network documentation.

• CCNA-level knowledge of routing, switching, and network fundamentals.
• Experience supporting Cisco network environments.
• Exposure to Fortinet firewalls or SD‑WAN (training provided).
• Strong troubleshooting and diagnostic skills.
• Excellent communication and teamwork abilities.
• A genuine desire to progress into project and design work.

• Final salary pension scheme
• 25 days annual leave (plus bank holidays)
• Free rail travel across the organisation’s network
• Ongoing professional development and certification support
  
  Opportunity to transition into network project engineering roles

• 3 days a week in the office
• London Bridge

• £55,000 – £65,000 per annum