Rack Decom Data Techician, DCC Communities

Rack Decom Data Technician, DCC Communities

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

The Decommissioning Technical team is responsible for processing and facilitating large‑scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members also process large volumes of customer data to ensure that all customer data is sanitized and properly managed.

• Decommissioning and processing of legacy hardware out of the data center facilities
• Adhere to security and safety best practices in the data center
• Unpacking/repacking fragile electronics
• Relocating and moving large enterprise equipment
• Creating/attaching labels and barcodes
• Hard drive installation, removal and destruction
• Basic networking hardware removal/installation and clearing of configurations
• Updating progress through a web ticketing system or to a team lead
• Escalating to senior technicians and management as needed/required
• Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media/USB/Fire Wire/Esata/Ram/CPU/Motherboard/Input‑Output devices
• Laptop and basic IT software literacy
• Works well with others and communicates/promotes cross‑team functionality
• Ability to perform duties constantly and without deviations unless otherwise instructed

• High school or equivalent diploma
• Experience with computer hardware troubleshooting and repair
• Experience in networking

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience working in a colocation data center facility

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.