Business Operations Technician

Location: Hybrid
Salary: Up to £30,000
Type: Full-time

My client is looking for a Business Operations Technician to join their team supporting client market operations. This is a great opportunity for someone with strong attention to detail, proficiency in MS Office, and an interest in Lloyd’s market processes and broking systems.

• Check accuracy of slips and endorsements passed to Business Operations for processing.
• Produce client debit/credit documentation and liaise with Client Market Teams daily.
• Produce premium closings for insurers outside standard market channels.
• Draft EOC covering emails and Letters of Undertaking for the Marine Specialty Department as required.
• Process premiums using MRSL (Non-EU risks) and Academy (EU-impacted risks) broking systems.
• Produce LPANS for Marine & PCS (Property, Casualty & Specialty) risks for submission to Xchanging.
• Load documents onto the A&S Repository and submit accordingly.
• Resolve queries from Xchanging (Lloyd’s, ILU, Lirma) and underwriters related to premiums.
• Assist Accounts Department with premium-related queries.
• Submit correction requests to Xchanging for instalments via Deferred Settlement Scheme.
• Support internal improvements and technology development projects.
• Attend training courses as required.

• Proficient in MS Outlook and confident in MS Office (Word, Excel, etc.)
• Accurate attention to detail with strong written communication skills
• Collaborative, team-oriented approach
• Ability to prioritise workload effectively and work under pressure
• Comfortable interacting with employees at all levels of the organisation
• Knowledge of Xchanging systems advantageous

Please do reach out if this could be of interest to you or somebody that you know.

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