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IT Service Desk Manager: Lead -Performing IT Support

Job in City of Westminster, Central London, Greater London, England, UK
Listing for: DGH Recruitment Limited
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Position: IT Service Desk Manager: Lead High-Performing IT Support
Location: City of Westminster

A leading law firm in the UK seeks an IT Service Desk Manager to oversee the IT support team and ensure high-quality service delivery. You will lead and develop a team of Service Desk Analysts, monitor ticket management, and implement service improvement strategies. Ideal candidates will have experience in managing IT service desks, strong leadership, and excellent communication skills. Familiarity with ITSM tools and ITIL principles is preferred.

This is a permanent position based in Westminster.
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