Technical Program manager II - Tech Social ; Building Tech Capacity

Responsibilities

• Collaborate with lead program managers to deliver and manage Tech for Social Good Building Tech Capacity programs across EMEA Tech Center locations
• Track progress, deliverables, and issues, and communicate ongoing project status updates
• Analyze program data, report results, and share impact with stakeholders
• Produce and deliver presentations and business cases to the team and key stakeholders
• Leverage data analysis and survey feedback to plan for program innovation or expansion
• Follow risk, controls, governance, and data protocols, escalating issues as needed
• Showcase program impact through storytelling and partnership with communications/marketing
• Engage and guide volunteers through training and ongoing support to achieve project goals
• Manage relationships with nonprofit organizations and ensure successful program delivery
• Build and facilitate communications with internal and external stakeholders
• Support project resource, budget, and schedule management for efficient program execution
• Continuously learn and adapt to new technologies and tools relevant to program scope
• Travel domestically to support in-person program execution across EMEA

• Stay highly organized and able to multi‑task in a fast‑paced environment
• Maintain strong attention to detail, follow-through, and results orientation
• Exhibit strong relationship management skills with internal and external stakeholders
• Demonstrate proficiency in Excel and PowerPoint; synthesize data and communicate compelling stories
• Manage time effectively, prioritize, and elevate issues or risks appropriately
• Work autonomously and collaborate strongly within a team
• Demonstrate strong analytical and problem‑solving abilities
• Support relationships with stakeholders, cross‑functional teams, and clients for project success

• Experience working with socially focused organizations such as nonprofits, social enterprises, or schools
• Technical knowledge and experience with Salesforce or CRM tools

Are you passionate about using technology to make a difference? Join us to help drive meaningful change in communities by leveraging the skills of our tech workforce. You will have the opportunity to collaborate with diverse teams, support innovative programs, and inspire future leaders. At JPMorgan Chase, we value your expertise and commitment to social good. Together, we can create lasting impact and foster growth for both you and the communities we serve.