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IT Service Desk Analyst
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-03
Listing for:
Picture More Ltd
Contract
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
IT Service Desk Analyst – 3 Month Contract (£250/day, inside IR35)
Looking for a short-term IT challenge supporting a busy legal environment?
What you’ll do:- Provide 1st/2nd line support via phone, remote tools, and desk-side visits
- Resolve user issues efficiently, escalating only when necessary
- Set up new users, devices, and access rights
- Run IT inductions and create user guidance
- Support ad-hoc projects and improve support processes
- Circa £250/day (inside IR35)
- 3 days in the office / 2 days WFH
- 3-month contract, late Jan / early Feb start
- Experience in a similar IT support role in the legal sector
- Strong knowledge of Windows 10/11, Office 365 (Teams, Exchange, Intune)
- Familiarity with iManage, Big Hand, or Aderant a plus
- Microsoft Active Directory & Azure AD experience
- Experience supporting hardware and AV/meeting rooms
- Excellent communication skills and a customer-focused mindset
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