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Lead IT Support & Service Delivery; Multi-Site
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-04
Listing for:
Trainline
Full Time
position Listed on 2026-01-04
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Location: City Of London
A leading travel technology company in London is seeking a Technical Support Manager to lead the IT support function across the UK and Europe. In this role, you'll manage a team of 5–7 IT Support Administrators, ensuring excellent support while driving continuous improvement. Responsibilities include overseeing escalations, implementing workflows, and tracking service metrics. Experience in ITIL principles and IT support across multiple locations is essential.
Enjoy perks like private healthcare, career growth opportunities, and a hybrid work model.
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