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IT Support Assistant - Legal
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-06
Listing for:
Larbey Evans Ltd
Full Time
position Listed on 2026-01-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
IT Support Assistant (Legal)
Prestigious US law firm with offices based in a sought-after city location is seeking an experienced and knowledgeable IT Support Assistant (Legal) on a permanent, full-time basis.
- Salary to £40,000
- Excellent employee benefits
- 30 days annual leave plus bank holidays
- 10:00-18:00 working hours and office based (Monday-Friday)
- St Pauls/Blackfriars/City Thameslink
We’re looking for candidates with 2 years of IT support experience to provide internal customer service, second-level problem resolution, and desktop technology support as well as site support, and to participate in special projects as assigned.
Responsibilities- Work with callers to solve normal and unusual information system problems, or escalate as defined in normal operating procedures
- Provide technical support and problem resolution activities for the assigned site
- Install PCs and related hardware; investigate hardware problems and perform minor repairs
- Support new joiner setups as and when required
- Interface with vendors and the firm’s Technical Services for resolution of telecom, video conference, network, systems, and/or related hardware problems
- Use technical tools and knowledge to meet or exceed performance standards and expectations
- Must have 2-3 years’ experience working in a similar role within a law firm
- An education focused on IT qualifications and a genuine passion for IT
- Knowledge of and experience in configuring, installing, and supporting the hardware and connectivity components of single-user workstations is desirable
- Proven experience with desktop and server operating systems, including applications support (Windows 10, Office 365)
- Knowledge of videoconferencing/telecom support and iOS and Android devices
- Experience with Asset Tracking and processes is desirable
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