IT Support Engineer

Location: Euston

IT Support Engineer | 1 Month Contract | London

My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

Key responsibilities of the IT Support Engineer:

Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network-related issues through JIRA ITSM.
Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
Diagnose and resolve network connectivity and troubleshooting issues
Set up and maintain meeting room AV hardware and other office network technologies.
Contribute to technology updates and develop ITIL best practices.
Providing support with additional IT projects.
IT Support Engineer Experience/Technologies:

Understanding of Windows 10/11 operating system – Administration and support
Microsoft Stack including Office 365 and Intune – Administration and support
Office network technology including meeting room AV systems - Administration and management
Active Directory – Administration and management
Using ticketing system to respond to portal requests – User support
Communication and interpersonal skills.
The successful IT Support Engineer candidate will be commutable 5 days a week to Clapham.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

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