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Application Support Specialist
Job in
Tower Hamlets, Central London, Greater London, England, UK
Listed on 2026-01-07
Listing for:
Peopleforce Recruitment Ltd
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
Technical Support, Medical Imaging, Data Analyst
Job Description & How to Apply Below
Job Title:
Application Specialist
Location:
London (on-site across 3 locations)
Start Date:
ASAP – ideally early February
About the Role
Peopleforce Recruitment are recruiting for an Application Specialist to work in a high-profile, customer-facing role supporting a specialist medical product across multiple London sites.
This role is ideal for someone who enjoys being on-site, hands-on, and client-facing acting as the go-to expert for a specific product area. You’ll be supported with training and mentoring, so you won’t be thrown in at the deep end.
Key Responsibilities
* Act as the on-site product and application expert for a specific medical product
* Build and maintain strong relationships with healthcare professionals and customers
* Provide training, mentoring, and ongoing support to users
* Troubleshoot and resolve technical and application-related issues
* Support product awareness and assist with customer queries
* Help with ordering and day-to-day instrument support
* Manage customer relationships across three London locations (initially based primarily at one site)
* Maintain and support a small number of key instruments
* Gather customer feedback and insights and communicate these internally
* Represent the service and product in a professional and trusted manner at all times
About You
* Degree (or equivalent) in Biomedical Science, Medical Science, or a related discipline
* Background in a clinical, laboratory, or healthcare environment
* Comfortable resolving technical or application-based issues
* Strong customer-facing skills and confident speaking with people
* Friendly, professional, and approachable
* Organised, proactive, and able to manage multiple sites
* Comfortable travelling regularly around London (self-transport required)
What’s on Offer
* High-visibility, on-site role with a key client
* Full training and mentoring provided
* Opportunity to act as both a technical specialist and trusted partner
* Fast start for the right candidate
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