Senior Solution Architect

About the Opportunity

Contentful Solution Architects are principally outwards-facing. They are trusted advisors to technologists, developers, content creators, and product teams. As a Senior Solution Architect, you’ll partner with international customers and digital agencies post-sale—helping visionary brands turn ideas into scalable digital experiences.

You’ll provide technical guidance, subject matter expertise, and strategic consultation to ensure projects succeed. This includes leading technical and editorial training, facilitating collaborative workshops, and guiding teams through architecture definition and design. Occasional travel (up to 25%) may be required for on-site engagements.

Beyond direct customer impact, you’ll bring back insights that shape Contentful itself. Your first-hand knowledge of how organisations use our platform will provide real-world context to our Product Management and Engineering teams, influencing product direction and ensuring we build with customer needs in mind.

• Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases
• Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions
• Keep abreast of Contentful product developments and synthesise these into best practices, workshops & enablement materials for our customers
• Create prototypes or code examples to facilitate customer onboarding and to support projects
• Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends
• Continuously seek, synthesise and communicate customer product feedback to our Product Management, Engineering, and Marketing teams
• Support engagement managers on quoting and scoping of SOWs
• Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful.
• Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
• 5+ years in a customer-facing Solution Architect, Technical Consultant, or Implementation Consultant role.
• Consulting experience is preferred; candidates must have experience leading technical discussions with both technical and non-technical stakeholders.
• Proven expertise with API-first, composable content platforms (i.e. Contentful, Contentstack, Sanity); experience with legacy CMS platforms (i.e. Drupal, AEM, Sitecore) a plus
• Strong understanding of composable/MACH principles, headless CMS architecture, and best practices for building content-driven applications
• Professional experience designing or implementing microservices-based architectures and transitioning away from monolithic systems
• Hands-on proficiency with modern web technologies, such as React/Next.js, Vue, Angular, REST and Graph
  
  QL APIs, and cloud-based microservices
• Developer-level skills in at least one programming language (e.g., JavaScript ES6, Node.js,, .NET, Swift, Java, Python, PHP)
• Familiarity with web rendering approaches (server-side, client-side, hybrid, SSG, ISR) and modern frameworks (Next.js, Nuxt.js Remix, Gatsby)
• Experience with commerce and marketing technology platforms, as well as personalisation, experimentation, and analytics tools (preferred)
• Strong presentation, interpersonal, and facilitation skills—able to engage technical and non-technical audiences, lead discovery sessions, and influence decision-making
• Experience creating and delivering both in-person and virtual workshops, training, or educational content
• Well-organised, with the ability to manage multiple concurrent projects, meet tight deadlines, and thrive in a fast-paced environment

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime…