User Researcher
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-01-15
Listing for:
Norton Blake
Part Time
position Listed on 2026-01-15
Job specializations:
-
IT/Tech
UI/UX Design, Digital Media / Production, Product Designer
Job Description & How to Apply Below
My client is seeking an experienced User Researcher to join a leading UK bank. This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences.
Location: London (2 days/week on-site)
What you’ll do:- Lead end-to-end user research across discovery and delivery phases.
- Conduct qualitative and quantitative studies (interviews, usability testing, surveys, workshops).
- Translate findings into actionable insights that influence design and product strategy.
- Collaborate with cross-functional teams (Product, Design, Engineering, Business) to ensure user needs are prioritised.
- Create personas, journey maps, and evidence packs to support decision-making.
- Proven User Research experience, ideally within financial services, digital, or regulated environments.
- Strong grasp of mixed research methods and when to apply them.
- Excellent stakeholder management and communication skills.
- Ability to turn complex research into clear, impactful recommendations.
Please apply for more information
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