Wholesale Aftersales Co-Ordinator

Wholesale Aftersales Coordinator

Join TOAST as a detail‑oriented Wholesale Aftersales Coordinator to support our expanding wholesale operations. In this customer‑facing role, you’ll ensure smooth order management from confirmation to delivery, acting as the key link between sales, production, warehouse and accounts teams.

• Order & Stock Management – Manage and track wholesale orders from JOOR to Net Suite, secure stock, update client status and ship within delivery windows.
• Shipping & Logistics – Plan shipments, create dispatch lists, prepare shipping documentation, track deliveries, handle returns and act as first point of contact for partners post‑order.
• Cross‑Functional Collaboration – Update teams on dispatch and reorder status, work with production, warehouse and accounts to confirm payments and resolve queries, and contribute to process improvements.

• Strong administrative and organisational skills with excellent attention to detail.
• Proven customer service experience in a fast‑paced wholesale or logistics environment.
• Advanced proficiency in Microsoft Excel and the MS Office Suite.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work independently and collaboratively within a small team, prioritise and manage multiple shipments and tasks concurrently.
• Experience using Net Suite or a similar ERP/stock management system.

• 25 days annual leave
• DASH Cycle to Work scheme
• Health Assured employee assistance programme
• Enhanced family‑friendly policies

Send your CV and cover letter to jobs using “Wholesale Aftersales Coordinator” in the email title.