Account Director

Location: 12 Bishop’s Bridge Rd, London W2 6AA

Reporting to: Group Account Director / Business Director

We strive to be the most innovative and inspiring creative healthcare agency in the world, making things happen.

Through deep partnerships, smart strategy and applied creativity, we create exceptional experiences and communications. We make meaningful change in healthcare happen.

Our ethos? It Happens Here. It’s our promise, our challenge, and our invitation.

And if you’ve got potential to unlock, talent to unleash, and a desire to wow clients, we want to make it happen.

DDB Remedy. It Happens Here.

We’re seeking an Account Director to develop and drive client partnerships, strategic leadership, and business growth. Combining your expertise in the healthcare industry with strategic and operational insight, you’ll deliver impactful, multi‑channel solutions that redefine how healthcare is communicated.

As a trusted partner to senior clients, you’ll take ownership of high-value accounts, driving innovative strategies and business solutions. You’ll oversee complex, multi‑stakeholder projects, ensuring all work is strategically sound, creatively bold and flawlessly executed, while mentoring and inspiring a team of Account Managers and Executives.

This is a rare chance to influence client direction, build enduring relationships, accelerate growth and deliver meaningful outcomes. You will guide and motivate teams to raise our standards and strengthen the agency’s standing for outstanding work.

A strategic leader and trusted advisor with a proven ability to drive client partnerships, deliver innovative strategies and lead high‑performing teams. You thrive in a leadership role, excelling at managing complex client needs, navigating challenges and consistently delivering exceptional results that exceed expectations.

With deep expertise in healthcare communications, you excel at leading integrated, multi‑channel solutions, while maintaining a focus on creativity, quality and strategic alignment. You have the confidence and experience to guide clients through complex challenges, manage budgets effectively, and inspire teams to deliver work that is both impactful and distinctive.

You bring a strong commercial mindset and an entrepreneurial spirit, always seeking opportunities to add value, optimise processes, and drive growth through selling. Above all, you are a passionate advocate for creativity, leading by example and fostering an environment where teams are inspired to deliver their best work every day.

• Extensive experience in account management, delivering complex, high‑value campaigns while building lasting client partnerships
• Deep expertise in healthcare communications, with a strong understanding of industry challenges and opportunities
• Proven ability to manage large-scale, multi-channel campaigns across diverse stakeholders and teams.
• Strong leadership skills to inspire, mentor, and develop high-performing teams
• Exceptional communication and presentation skills, capable of influencing senior clients and stakeholders
• Advanced project management expertise, ensuring flawless execution of multiple complex projects
• Strategic mindset with the ability to understand client needs, anticipate challenges, and deliver innovative solutions
• Highly organised with excellent time management skills in fast-paced environments
• Strong commercial acumen in budget management, profitability and driving account growth
• Passion and ability to confidently sell the agency’s value and offerings, demonstrating their impact on client success
• Experience and enthusiasm for integrating AI into your work, using technology to boost efficiency, creativity and deliverables

• Own and lead high-value client relationships, acting as the primary point of contact and trusted advisor to build strong, long-term partnerships with senior-level clients
• Define and drive strategic goals, ensuring all work aligns with objectives, delivers results and fosters growth
• Develop clear, strategic client briefs, aligning client needs with agency capabilities
• Lead…