Quality Lead

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The Quality Lead is responsible for implementation of Quality culture across the MDJV team at HS2 Euston and should work to ensure that quality is seen as a core value for the project. Provide clear leadership and vision and motivate the team to achieve excellence.

• Lead and manage the project quality team, providing guidance, training, and support.
• Liaise with the client, subcontractors, and other stakeholders on all quality-related matters, ensuring all requirements defined in their standards are met.
• Manage the key interface with the Client, ensuring all quality and assurance requirements defined in their standards are met.
• Work with design and construction functions with an independent link to the Project Director, responsible for all quality and assurance matters on the contract to ensure quality is managed effectively.
• Prepare and provide corporate reporting as required – both Dragados SA and Mace Limited.
• Liaise with and manage the close-out of Quality issues.
• Promote a strong quality culture throughout the project team, stakeholders and supply chain, and drive a behavioural approach to “Right First Time, Every Time” quality culture.
• Assist in pre-qualification and bid activities for Dragados SA as required.

• Develop, implement, and maintain the Project Quality Management System and associated procedures that meet the requirements of ISO 9001, and the specific contract.
• Develop project quality objectives in line with project and corporate requirements.
• Develop and implement the Quality Plan.
• Compile and present monthly project quality reporting for HS2 and for other stakeholders as required (e.g., client, MDJV SLT, Mace, Dragados).
• Provide monthly input for Subcontractor Forum reporting back on quality and for operative team briefings.
• Monitor KPIs for quality and prepare regular performance reports for senior management and corporate requirements.
• Review and accept potential suppliers and subcontractors based on their ability to meet project quality requirements.
• Assist in the review of quality plans and deliverables of subcontractors and suppliers.
• Support the handover of completed works to the client, ensuring quality documentation is complete and accurate to facilitate progressive assurance.
• Ensure progressive compilation of quality records by the project team.
• Oversee the generation of ITPs and their submission for acceptance.
• Coordinate with Engineering to ensure materials and workmanship meet project specifications and standards.
• Coordinate with the IMS team to support audits and the audit program, including internal audits and surveillance of the supply chain, to ensure compliance with legal and contractual requirements.
• Undertake internal and supply chain audits as needed in line with the project’s Audit Schedule.
• Manage and analyse non-conformities and complaints to identify trends and root causes, implementing corrective and preventive actions to foster continuous improvement.
• Establish and develop software solutions for managing quality assurance and control management of the project in liaison with the information management team.
• Provide training or advice as deemed necessary to facilitate the above.

• In-depth knowledge of ISO 9001 and extensive experience developing and improving quality management systems.
• Strong understanding of construction processes and techniques and quality management methodologies, including self-certification processes.
• Strong analytical, problem-solving, and organisational skills, with the ability to plan, manage time effectively, and handle multiple priorities under pressure.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence all levels and report effectively to senior management.
• Expertise in leading and conducting quality audits.
• Demonstrated expertise in using digital quality management systems (such as ACC, Asite, ViewPoint, Procore) and Microsoft 365.
• A forward-thinking mindset with a proven ability to quickly learn, master, and implement new technologies to drive continuous improvement in…