Barista​/General Assistant

Barista/General Assistant – Houston & Hawkes

Job role:

Barista/General Assistant

Location:

London, Camden Town

Salary: £14.50‑£14.85 per hour

Shift Pattern:
Monday‑Thursday, 30 hours

• Greeting customers and delivering excellent customer service.
• Making recommendations to customers and answering any questions.
• Preparing food and drinks carefully and to our high standards.
• Ensuring the espresso bar is clean, tidy and well‑stocked.
• Maintaining a well‑stocked display.
• Managing stock levels and identifying ordering requirements.
• Learning about brewing methods, beverage blends, food preparation and presentation techniques.
• Checking if brewing equipment operates properly and reporting any maintenance needs.
• Complying with Health & Safety regulations.
• Complying with Food Handling & Hygiene standards.

• Proven background in high‑volume cafés or coffee shops.
• Continues to learn and educate themselves on whole‑bean knowledge, coffee blends, teas, bakery items, coffee brewing and blended products.
• Passionate, friendly, diligent and a great team player.
• Reliable and trustworthy.
• Display passion for everything about coffee.
• Excellent communication and customer service skills.
• A positive attitude with the ambition to progress.
• Good organisational skills.

• Free meals at work.
• Contributory pension scheme.
• Free access to the company Employee Assistant Programme.
• Life assurance at two times salary.
• Company events including all company Christmas & Summer parties.
• Recognition schemes and people awards.
• Family‑friendly support, including enhanced maternity and paternity leave and adoption leave.
• Day off on your birthday.
• Referral bonus.
• Membership of CODE exclusively for Hospitality Professionals.

Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award‑winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs.

Committed to social responsibility, passionate about Great British produce, and dedicated to our talented teams.