Reception Manager

An exciting opportunity has arisen for an experienced full-time Reception Manager to join our Front of House team at Franco’s on Jermyn Street, Green Park.

• Offering approx £18 to £19 per hour plus yearly bonus
• Approx. 48 hours a week Monday to Saturday with 2 days off per week
• The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
• 28 days holidays (inc. bank holidays) + additional days given for years of service
• Training & development opportunities including company funded courses
• Career progression planning with platform ‘Flow Hospitality’
• Growth opportunities within both restaurants in the company
• 50% discount in each restaurant within the group (Franco’s and Wiltons)
• Company sickness pay
• Company pension scheme
• Uniforms allowance
• Dry cleaning
• Delicious meals whilst on duty
• Recommend a friend Scheme
• Annual staff party

Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant with a sister venue:
Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website

• Previous experience as a Reception Manager in a similar establishment, catering for 80 to 120 covers during each service
• Hospitality experience necessary
• Sevenrooms & TISSL/Horizon experience would be beneficial
• Exceptional customer service skills
• Management & leadership skills
• Excellent communication, organisational skills & telephone manner
• Calm under pressure
• Real pride & passion for what you do
• Motivation, commitment, success orientated with a ‘can do’ attitude
• Knowledge and diversity from previous roles to the team
• Enthusiasm, drive & desire to learn

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Applications without a CV will not be considered. If you have not heard back from us within 5 working days, your application is unlikely to have been successful on this occasion.