Store Leader

Store Leader

Location: Dyson concession, Central London

Employment Type: Full-time

Contract: 12 months

Be the face of innovation. Lead the future of retail.

At Dyson, we don't just sell products—we redefine experiences. As a Store Leader, you'll be the visible ambassador of our pioneering brand, driving exceptional customer experiences and inspiring your team to deliver excellence every day.

• Lead & Inspire: Recruit, coach, and develop a high-performing team, creating a positive and collaborative culture.
• Deliver Exceptional Experiences: Uphold Dyson's uncompromising standards for customer service, visual merchandising, and store environment.
• Drive Performance: Own your store's results—profit, conversion, NPS, and more—while identifying opportunities for growth.
• Innovate & Improve: Propose and implement new ideas to enhance customer satisfaction and operational efficiency.
• Ensure Operational Excellence: Maintain compliance with Dyson's policies, protect assets, and guarantee store readiness during peak.

• Outstanding customer satisfaction and brand advocacy.
• Strong store profitability and performance metrics.
• Engaged, motivated, and well-developed team members.
• Flawless operational compliance and asset protection.

• Proven retail management experience in high-performance, customer-facing environments.
• Proactive, and results-driven with strong leadership skills.
• Excellent communication and decision-making abilities.
• Flexible to work weekends and holidays as needed.
• Fluent in English (and local language where relevant).
• Track record of exceeding sales targets and delivering operational excellence.