Optical Assistant
Listed on 2026-01-05
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Retail
Retail Associate/ Customer Service, General Retail
Boots UK City Of London, England, United Kingdom
AboutThe Role
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. Your day will involve greeting customers, pre‑screening eye‑tests, and helping customers find the perfect eyewear solution. Every day offers a chance to build great relationships and help customers with their needs.
Responsibilities- Order, dispense and collect glasses and contact lenses
- Support with eye‑tests and pre‑screening activities
- Provide after‑care support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain shop floor standards
- Passion for customer care
- Enthusiasm for learning and personal development
- Experience in a retail or clinical environment
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Clinical and Non‑Clinical Career development opportunities
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more s/rewards. Exclusions may apply, eligible roles only.
Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's NextIf your application is successful, you'll be invited to an in‑store interview in the next 14 days.
Where a role is advertised as full‑time, we are open to discussing part‑time and job‑share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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