Relief security officer

Relief Security Officer – Argenbright Security Europe Limited (ASEL)

Join to apply for the Relief Security Officer role at Argenbright Security Europe Limited – ASEL.

ASEL designs, develops and delivers fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results‑driven outcomes.

Location: South West London
Hours: Varied (Relief Position)
Shift Pattern: Varied (Relief Position)
Hourly Rate: £13.50

As a Relief Security Officer you will be required to provide a visible deterrent, respond to incidents, complete incident reports, and collaborate with local authorities.

• Patrol the shop floor and deter criminal activity.
• Assess and identify vulnerabilities, working proactively to minimise risk.
• Liaise with management and local authorities when applicable.
• Manage vulnerable persons with empathy to avoid causing distress.
• Complete colleague and contractor searches when required, in line with customer company policy.
• Digitally report incidents and use tablets or phones for daily activity planning.
• Produce detailed and legible incident reports to assist the client and local authorities.

To be an effective Security Officer you must be a confident communicator, capable of providing detailed verbal and written accounts of criminal activity or incidents. You will need to be welcoming and patient with customers and able to handle conflict in a calm and professional manner.

• Hold a valid SIA licence to apply for this role.
• Previous experience in a retail security role is advantageous but not essential, as full training will be provided.
• Provide a full five‑year checkable work or education history.
• Bring right‑to‑work documents and a recent proof of address to the interview.

• Perkbox recognition – rewards and discount platform.
• Apprenticeship opportunities.
• Employee of the Month scheme (£50 reward).
• 110% Club for outstanding performers, offering prizes and monetary rewards.
• Wage Stream – flexible pay access allowing early withdrawal of earnings.
• Employee Assistance Programme (EAP).
• Progression opportunities within the company.
• Ongoing training and development.

ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objective is that all individuals shall have equal opportunities for employment and advancement based on their skills, aptitudes and abilities. ASEL is dedicated to engaging and retaining the best possible talent and creating an environment that encourages excellence through inclusion, equality, diversity, leadership and management.

Job descriptions are reviewed regularly. Any changes will be made and agreed between you and your manager. The above information is not exhaustive, and you may be required to undertake additional duties as reasonably requested, within the scope of the position and your capabilities. All employees are expected to act professionally, co‑operatively and flexibly in line with the requirements of their role.