Senior Information Technology Engineer

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Supporting a Manufacturing Business (all in-house support)

Monday to Friday 8:30am – 4:30pm

Chard

Our client based in Chard who employ over 200 members of staff are seeking a Senior IT Engineer to take full ownership of IT operations supporting approximately 100 users in a predominantly Microsoft-based environment. This is a hands‑on role covering both hardware and software, with responsibility for infrastructure, user support, and systems management. This role is 100% in‑house working with colleagues who will be supportive and appreciative of you.

• Degree in IT, Computer Science, or related field (or equivalent experience)
• Certifications such as Microsoft, CompTIA, or Cisco are advantageous

• Proven experience in a standalone Senior IT Support role
• Strong knowledge of Microsoft environments (Windows Server, AD, O365, Teams)
• Experience with ERP systems and Net Suite finance software
• Familiarity with Power BI and data reporting tools
• Solid understanding of networking, cybersecurity, and infrastructure management
• Excellent problem‑solving, communication, and stakeholder engagement skills

• Manage and maintain all on‑site IT infrastructure: servers, networks, end‑user devices, and peripherals
• Provide 1st–3rd line support to 100 users across desktop, mobile, and cloud environments
• Administer Microsoft technologies including Windows Server, Active Directory, Office 365, and Teams
• Support and maintain ERP systems and finance software (Net Suite)
• Develop and manage Power BI dashboards and reporting tools
• Ensure cybersecurity best practices and compliance across systems
• Liaise with external vendors and internal stakeholders for upgrades, troubleshooting, and procurement
• Maintain IT documentation, asset registers, and disaster recovery plans
• Collaborate with Group IT and contribute to wider digital transformation initiatives

• Autonomy and ownership in a standalone role
• Opportunity to shape IT strategy and systems
• Supportive team culture and cross‑site collaboration
• Onsite parking

Please note that full and permanent right to work in the UK is a non‑negotiable requirement for this role. This employer is unable to offer visa sponsorship now or in the future.

Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.

Mid‑Senior level

Full‑time

Management, Project Management, and Consulting

IT Services and IT Consulting, IT System Operations and Maintenance, and IT System Training and Support