Management Analyst

Role Summary

The Management Analyst supports a Project Management Office (PMO) by coordinating project activities, maintaining schedules, monitoring platform metrics, and tracking progress across enterprise software solutions. This role supports project governance, reporting, vendor coordination, and stakeholder communication while maintaining visibility into project roadmaps, dependencies, risks, action items, licensing, utilization, and costs.

Responsibilities

• Support governance and operational coordination for enterprise low-code application platforms, including Appian, Salesforce, and Service Now.
• Maintain project and platform roadmaps, schedules, milestones, dependencies, risks, and action-item tracking.
• Monitor project updates, platform health metrics, and ongoing PMO activities.
• Compile and analyze software licensing, active user, utilization, cost, and projected demand data.
• Track vendor deliverables and project milestones against established requirements and baseline schedules.
• Coordinate meetings, scheduling activities, and follow-up across vendor, technical, business, and application development teams.
• Develop and maintain project spreadsheets, status updates, reports, and concise recommendations for leadership.
• Support tracking of platform architecture, software integrations, deployments, Dev Sec Ops  activities, and cybersecurity requirements.
• Coordinate project tasks, tickets, and workflows using Service Now dashboards and related project management tools.
• Facilitate timely communication and information sharing across stakeholder groups.

Qualifications

• 6 to 9 years of relevant experience in management analysis, project coordination, PMO support, or a related field.
• Experience tracking project schedules, milestones, platform metrics, dependencies, and status updates for enterprise technology solutions.
• Experience working with platforms such as Appian, Salesforce, Service Now, or comparable enterprise application technologies.
• Demonstrated ability to document milestones, manage cross-project dependencies, track action items, and support timely follow-through.
• Experience compiling software licensing, user, utilization, and platform cost information into organized reports and spreadsheets.
• Experience monitoring vendor deliverables and project milestones against established requirements and schedules.
• Working knowledge of software integrations, deployment processes, Dev Sec Ops , cybersecurity requirements, and common IT project terminology.
• Strong communication, analytical, and organizational skills with the ability to coordinate workflows across technical, vendor, and application development teams.
• Experience supporting government, regulated, or similarly complex enterprise technology environments is preferred.

Pay Range

Publishing Pay Range: $70,000.00 - $86,000.00 Annually

Location & Remote

This is a fully remote role and can be performed from an approved location.

About GDH

At GDH, we believe in the power of people and the importance of caring. Our culture statement, "We care about people," isn't just a tagline - it's the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs.

Who We Are:

GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women's services, we pride ourselves on our commitment to quality and service.

GDH Benefits

GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company.

• Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and Health Joy concierge services.
• Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans.
• Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more!

For more detailed information on benefits, please go to GDH's website under the tab for candidates.

Security Clearance & Citizenship

This position requires…