Collision Damage Appraiser

Centennial Carstar Charlottetown is looking for an organized, motivated individual to join our team as Collision Damage Appraiser. This is your chance to bring your meticulous attention to detail and people-oriented approach to a dynamic automotive environment.

Collision Damage Appraiser

Carstar Charlottetown, Charlottetown, PEI

Full time, Permanent. 40 hours per week.

$40,000 - $60,000 salary per year + commissions & benefits (negotiable based on experience)

• Strong customer service and phone skills required.
• Exceptional written and verbal skills.
• Strong computer skills with the ability to use multiple programs simultaneously.
• Must be reliable and show initiative.
• Professional personal presentation.
• Organized, capable of multitasking, working independently and under pressure in a fast-paced environment.
• Valid Canadian driver’s license.
• Possess technical knowledge of auto body collision and mechanical repairs.
• Previous automotive appraiser experience is not necessary but considered a strong asset. Additional training will be provided.
• Thorough knowledge of Mitchell and Audatex electronic imaging/estimating systems is considered a strong asset but not necessary.

• Inspect vehicles to assess collision damage and determine repair needs, costs, and timelines.
• Prepare detailed appraisals and cost estimates, including written reports and documentation.
• Submit and follow up on supplement requests with insurance companies, including required photos, invoices, and estimates.
• Communicate and negotiate with insurance companies and adjusters to support claims processing.
• Plan and coordinate repair work with technicians, ensuring efficiency and adherence to safety standards.
• Order required parts and materials for repairs.
• Review repair invoices and ensure they align with estimates and insurance approvals.
• Provide excellent customer service by explaining the repair process, answering inquiries, and maintaining clear communication.
• Oversee final repairs to confirm quality, appearance, and compliance with industry standards.
• Maintain accurate records of all assessments, estimates, and approvals.

• Customer-centered culture
• Supportive and team-oriented environment
• Professional training and development opportunities
• Competitive wages
• Company matching RRSP
• Group health/dental/insurance coverage
• Employee discounts
• Opportunities for career advancement

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 46-year track record of success. Join our team and be part of our growth story as we operate 6 new vehicle dealerships, 12 collision centers, and 2 powersports stores across Prince Edward Island, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.