ICA Technician

ICA Technician at Southern Water

Closing Date:

Job Title: ICA Technician

Location: Kent

Travel: Multiple sites within location area with a company supplied van.

Contract Type: Permanent & Full time

Hours: 38 Hrs (Mon to Weds 08:00-16:30 and Thurs/Fri 08:00-15:30)

Salary: £37,260 - £53,820 (depending on experience)

With our sites located across the South Coast, you will enjoy the security of full‑time employment while tackling interesting assignments that keep you engaged and growing.

• Planned, Reactive & Proactive maintenance including fault finding, calibration, testing, investigation and programming on equipment sets such as telemetry systems, instrumentation, analysing, MCC & LVA, control networks and automation.
• Implement complex process improvements and diagnose control system faults on PLC types such as Rockwell, Mitsubishi and package plant PLCs.
• Maintain PLC software via backups, routine verification and change control system updates.
• Back up and modify HMI & SCADA systems.
• Set up and maintain site control networks (Ethernet, DH+, Profibus, Profinet, RS232, etc.) and managed switch configuration.
• Conduct planned maintenance and calibration of instrumentation to Southern Water standards to ensure reliability and accuracy.
• Respond to faults and alarms as guided by the Regional Control Centre.
• Undertake investigative work on instruments and process issues at fresh water plants, identifying faults and implementing remedial action.
• Calibrate fresh water equipment to external national standards such as HACCP and MCerts.
• Complete documentation accurately and timely to maintain internal change control standards.
• Implement system modifications from Operational Team requests to improve process control or compliance.
• Gather evidence to support Root Cause Analysis and implement required changes.
• Coach and train team members to develop their skills.

• NVQ3 in Electrical or Electronic Engineering or a time‑served apprenticeship.
• ONC or HNC in Instrumentation, Electronics, Control or equivalent.
• Experience in a process‑oriented industry such as water utility, petrochemical, electricity, manufacturing or similar.
• Excellent problem‑solving and fault‑finding skills.
• Experience in Instrumentation, Control or Automation.
• Strong documentation skills for regulatory compliance reporting.
• Collaborative, with good communication skills.
• Enthusiasm for learning and growth.
• Full, current UK driving licence.

We offer a comprehensive package, including a salary range of £37,260 to £53,820 depending on skills and experience, plus overtime and on‑call payment.

• A company van (for business use only) and a fuel card.
• All necessary PPE, tools, uniform and training to excel at Southern Water.
• 25 days annual leave + bank holidays.
• Free annual flu jab and eye test vouchers.
• Pension contributions up to 11% (depending on contribution).
• An employee assistance program.
• A network of sports and social clubs.
• Company and performance‑related bonus.
• Life assurance equal to 4x salary.
• Salary‑sacrifice electric car scheme (after 6 months’ service).
• Health Cash Plan.
• Two paid volunteering days a year.
• Occupational health service.
• Discounts with over 800 popular retailers.
• Digital GP service.
• Study support may be available for job‑related qualifications.
• Competitive maternity & paternity leave and flexible return‑to‑work options.
• Cycling to work scheme.

Entry level

Full‑time

Engineering and Information Technology (Utilities)

At Southern Water we are passionate about diversity and inclusion and creating a workplace where everyone can thrive, whatever their personal or professional background. If your experience doesn’t align exactly with every part of this role, we encourage you to apply as you may be the right candidate for this or another role, and our Talent Acquisition team can help you see how your skills fit in.