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Tier 1 IT Helpdesk Pro – PTO

Listing for: New Charter Technologies, LLC
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 36000 - 44000 USD Yearly USD 36000.00 44000.00 YEAR

Job Description & How to Apply Below

Position: Tier 1 IT Helpdesk Pro – PTO & Benefits

New Charter Technologies, LLC is seeking a proactive Technical Support Representative to deliver Tier 1 IT support and be the first point of contact for end-users. The role involves troubleshooting, documenting issues, and coordinating with NOC and other IT tiers in a fast-paced environment.

The position is on-site in Chattanooga, TN, with Thursday and Friday 8am–5pm shifts and Saturday–Sunday 8am–8pm. Aiming for strong communication skills and at least 1 year of PC troubleshooting experience.

Are you ready to take on the Tier 1 IT Helpdesk Pro – PTO & Benefits role at New Charter Technologies, LLC?

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Chattanooga, TN, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

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