Service Advisor

Service Advisor
Basic Salary: £28,600 + Bonus

Location:

Chelmsford
Benefits: NO WEEKENDS!!!

Are you an enthusiastic, hard-working Service Advisor looking for a new opportunity within a reputable car dealership? We are seeking a motivated Service Advisor to deliver exceptional customer service and support our busy service department.

As a Service Advisor, you will play a key role in ensuring customers receive a smooth and efficient experience from booking to vehicle collection. We are looking for a team player who enjoys working in a fast-paced environment and takes pride in offering excellent customer care.

Key Responsibilities

· Arrange and manage service department bookings

· Ensure efficient workshop loading while meeting all customer requirements

· Upsell additional work, service plans, and special offers

· Maintain high service standards throughout the customer journey

Skills & Qualifications

· Previous experience as a Service Advisor is essential

· Knowledge of Kerridge, 1

Link, Pinnacle, or a similar DMS system

· Proven track record of upselling

· Full UK manual driving licence (subject to licence check)

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 52753