×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
HelpDesk/Support Technical Support

1st Line Software Support Analyst — Multi-Channel Helpdesk

Job in Chelmsford, Essex County, CM1, England, UK
Listing for: ParentPay Group
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology provider based in Chelmsford is seeking a Service Desk Analyst. You will be the first point of contact for customers regarding software-related issues. Exceptional communication skills are required to handle inquiries across telephone, email, and chat while ensuring high customer service levels. Responsibilities include managing case details, collaborating with 2nd line teams, and educating customers on bespoke software.

A customer-focused attitude and problem-solving skills are essential for success.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary
Advanced Search