Lettings Coordinator

Lettings Coordinator

Chelmsford

My client is seeking an organised, confident, and proactive individual to join their team in a key support role. This exciting and varied position is essential in assisting Property Inspection Consultants who carry out visits to the properties managed on behalf of landlords.

The successful candidate will primarily liaise with tenants by email and telephone, arranging appointments for property inspections. They will also be responsible for managing the return of tenant deposits and negotiating any disputes between landlords and tenants, so strong communication and negotiation skills are vital.

Key Responsibilities

• Scheduling appointments for Property Inspection Consultants.
• Liaising with tenants and landlords, including negotiating deposit returns or resolving disputes.
• Handling incoming enquiries from both landlords and tenants.
• Providing updates, identifying solutions, and directing queries to the appropriate internal specialist when required.

Essential Requirements

• Previous experience in Residential Lettings, Tenancy Renewals, or Residential Property Management.
• Excellent communication and interpersonal skills.
• Highly organised, confident, efficient, and professional approach.
• Strong computer skills with the ability to learn new systems quickly.

Salary & Benefits

• Full-time salary circa 26,000 - 28,000, depending on relevant experience.
• Bonuses and year-end profit share.
• Realistic OTE: 27,000 - 29,000 per annum.
• Birthday day off.
• 21 days annual leave plus all Bank Holidays, increasing with length of service.
• Lucrative internal referral scheme.
• Additional employee benefits and excellent career development opportunities.
• Access to funded distance-learning programmes enabling recognised industry qualifications.

Hours

Monday to Friday, 8:30am - 5:30pm