Project and Office Administrator

Project and Office Administrator – Ridge and Partners LLP

Based in our Cheltenham office, this part‑time (30 hours per week) role is part of a successful Property Consultancy team. The successful candidate will provide effective and efficient clerical and office support to our clients and multidisciplinary teams, complementing and strengthening our existing administration team. We are looking for someone who is experienced in high‑level customer service, keen for a long‑term position and capable of progressing into other areas of the business.

• Set up templates (reports / letters)
• Set up jobs, open submissions, convert to projects and manage them on our Document Management System
• Support with monthly project forecast reporting
• Raise invoices and assist with debt chasing
• Attend meetings and take minutes where necessary
• Prepare and manage all task order documentation, ensuring accuracy and compliance with client standards
• Organise and maintain document control systems for project files, drawings, specifications and related documentation
• Ensure timely submission, tracing and updating of all documents
• Maintain a well‑structured project filing system that ensures easy and quick document access
• Support the team in managing project schedules and meeting deadlines
• Ensure compliance with document control procedures and contribute to continuous improvement initiatives
• Provide general administrative support

• Intermediate / advanced MS Windows skills (especially Word and Excel)
• Experience of working in an office support role
• Strong attention to detail and excellent organisational skills
• Ability to work independently and take initiative, while also being a reliable team player
• Excellent written and verbal communication skills
• Prior experience in document control or administrative roles is highly desirable
• Experience with Common Data Environments (CDE), particularly ASITE, is advantageous
• Proactive, professional and eager to learn
• Capable of managing multiple priorities in a fast‑paced environment
• BPSS/SC clearance (or willingness to go through the process if required)

• Excellent communication skills to support the team effectively and efficiently
• Assertive and able to ask questions
• Ability to gather information from a number of identified sources
• Well organised and methodical
• Good at problem solving with a ‘get it done’ attitude
• Naturally organised with a high attention to detail