Office Admibistrator

We are seeking a highly organised and proactive Office Administrator to join our Cheltenham-based team on a temporary-to-permanent basis. This is a key role within the business, providing essential administrative support while acting as the first point of contact for customers and visitors.

• Act as the first point of contact for customers, clients, and visitors
• Handle incoming calls and emails in a professional and friendly manner
• Respond to enquiries promptly or direct them to the appropriate team member
• Maintain a positive and professional company image at all times

• Provide comprehensive administrative support to the wider team
• Manage data entry, filing, scanning, and document control
• Maintain accurate records and update internal systems as required
• Support diary management, meeting coordination, and general office organisation

• Accurately process weekly and monthly timesheets
• Chase missing or incorrect information where necessary
• Ensure timesheets are completed in line with internal deadlines
• Liaise with relevant departments to resolve any discrepancies

• Assist with general compliance activities, ensuring records are accurate and up to date
• Support audits and internal checks as required
• Maintain confidentiality and adhere to company policies and procedures
• Ensure documentation is stored and managed in line with compliance standards

• Create and update documents, presentations, and basic marketing materials using Canva
• Ensure branding and formatting are consistent and professional
• Support internal communications and documentation updates

• Strong administrative and organisational skills
• Excellent written and verbal communication skills
• Good attention to detail and a high level of accuracy
• Confident using IT systems, including Microsoft Office
• Ability to manage multiple tasks and prioritise workload effectively

• Previous experience in an office administration or similar role
• Experience using Canva
• Exposure to compliance‑related tasks or regulated environments

• Professional, approachable, and customer‑focused
• Reliable and dependable with a strong work ethic
• Proactive and willing to learn
• Able to work independently as well as part of a team

• Opportunity to move from temporary to permanent employment
• Competitive salary of £23,000 - £25,000 per annum
• 34.5-hour working week with an early 1:30pm finish on Fridays
• Supportive and friendly working environment
• Opportunity to develop administrative and compliance skills

Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.