Senior Programme Manager

Location: Bamfurlong

Ultra Precision Control Systems (PCS) are looking for a Senior Programme Manager to join the team.

In this role you will have accountability for the profit and loss of your assigned customers including setting the annual budget and the longer-term strategic plan. You will be measured on achieving these objectives.

Your role will include the management of the product lifecycle of your customers products. You will be the interface with your customers guiding negotiations and dispute resolution. You will provide the Voice of the Customer into the organisation.

Through the deep understanding and relationship with the customers you will support growth working in collaboration with the BD team to win new business.

Working with the project managers you will ensure successful delivery of new developments and, through collaboration with engineering, shape and support product and technology strategy by aligning the business to your customer’s needs.

Working with multiple disciplines you will ensure successful delivery of ongoing business for the customers within your scope. Success will be defined as delivery to customer expectations whilst achieving PCS financial objectives.

In this role you will also be responsible for the management of the departmental deliverables. You will work with your peers to ensure that the Value stream deliverables are met – e.g CSR, Programme Reviews

Success in this role will be achieved by working in collaboration with all the functions within the business and coordinating a business wide approach to your customers. You will have a comprehensive understanding of the principles and concepts of Programme Management and be capable of dealing with multiple activities.

Success in this role will achieving world class customer satisfaction whilst delivering and exceeding PCS business objectives.

Key Responsibilities:

* Assist in setting and delivering the budget and 5-year strategic plan objectives.

* Driving growth of the customer account and bid management of major bids and pricing initiatives.

* Ensure the overall performance of all customer deliverables with timely and appropriate preventative and corrective actions are taken as needed. Work across the business functions to achieve this.

* Generation and maintenance of key performance metrics pertaining to the business in scope.

* Aim to achieve customer awards for performance and support.

* Good analytical skills as well as evaluative judgement based on the analysis of factual and qualitative information in complicated and novel situations.

* Provide leadership at all levels of the organisation through effective communication, both verbally and in writing

* Collaborate with the other Value stream PM’s to ensure all departmental deliverables are met.

* Communicate and embody the company vision and values.

* Ensure continuous improvement and aligning organisational processes creating a team-focused environment where all collaborate and execute successfully.

* Responsible for adherence to all Ultra programme management policies

Required

Skills & Experience:

* Demonstrated programme management experience of a customer is required

* Working in the Aerospace and defence sector

* Domestic and international travel required.

* Communication skills are key to increasing management’s effectiveness with both superiors and subordinates.

* Delegation skills are crucial in identifying the best person (or people) for a particular task and act as a facilitator to motivate and direct the work.

* Time management skills are important in prioritizing tasks to ensure that projects are completed by deadlines and streamlining processes to maximize productivity.

* Decision-making skills are key to weighing the costs and benefits of various options and determining the best course of action to achieve company goals.

* Problem-solving skills are crucial to analysing past and current performance and recommending objectives to improve productivity and profitability.

* Working knowledge of budgets and financial statements

* Background with manufacturing methods, process improvement programs and procedures

* Competent in use of Microsoft Office products

* Excellent interpersonal skills

* Excellent written and verbal communication skills

* Excellent presentation skills