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Job Description & How to Apply Below
What we are looking for
Role:
Service Desk
Experience Range: 3 – 6 Years
Location:
chennai
candidates should come to office for Walk in Drive(Face to face Interview)
Weekend Walk-in Drive: 10 Jan 2026(Saturday)
Timing: 10AM to 1PM
Must-Have:
Should be customer centric and understand the Service Desk (SD) support function.
Candidate should be proficient in written and verbal English to provide the required IT services.
Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
Ready to work support during weekend also as per monthly roster.
Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.
Certification:
Any relevant certification (Preferred).
Good-to-Have:
Well organized with ability to multi-task and work with minimum supervision with quick learning skills.
Strong interpersonal and negotiation skills. Collaborate with cross-functional teams to identify and resolve technical issues
Interested candidates pls share your cv to mailid: [HIDDEN TEXT] with subject ' Service Desk' for further Discussion
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