Product Demo Associate & Business Analyst

Position: Product Demo Associate cum Business Analyst
Our story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values:
Champion People  – be empathetic and help create a place where everyone belongs.
Grow with purpose –  Be inspired by our higher calling of improving lives.
Be Alight –  act with integrity, be real and empower others.

It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at   .

About the role
Alight is seeking an experienced analyst to join the Product Innovation & Enablement team.
As the  Technical Demo Analyst , you are responsible for enabling our client-facing and sales teams to demonstrate the value of Alight’s products by supporting the discovery, development and delivery of new product features and enhancements with Alight’s demo experiences.

Job Description

Technical Demo Analyst - Product Management Associate

The demo analyst will serve as a primary subject matter expert/product owner for the live demo (Showcase client). Additionally, the demo analyst may support (as needed) the static demos currently supported by the demo enablement team.
In this role, you will collaborate with product teams and other stakeholders to understand the scope/requirements for the live demo updates as well as support the demo development team to ensure the timely delivery of static demo updates, as needed.
Additionally, you will partner with and support the Demo and Interactive Experience Manager in the creation and maintenance of interactive story/conceptual sales demo experiences (via Figma).
The ideal candidate should have strong presentation, problem-solving, quality assurance skills, and high attention to detail.

Key Responsibilities
The Technical Demo Analyst will report to the Demo and Interactive Experience Manager. The Technical Demo Analyst is responsible for delivering a broad spectrum of tasks, including:
General Demo Support
Partner with various stakeholders to understand the requirements for any product sales presentations and demo support for both internal and external clients.
Performs configuration for both the CBA Showcase client and the associated Alight Worklife configuration, based on needs of end users.
Creates and execute test plans to ensure demo updates and data refresh activities were accurately completed according to documented requirements.

Live Demo Support
Live demo support for the Showcase client is the primary responsibility of the Technical Demo Analysts
Performs system configuration for CBA and Alight Worklife
Assist in leading and managing documentation for the Showcase client(s)
Partners with Product leaders and Solution Architects to ensure Showcase client remains current with the latest product updates, across services
Works with demo team leaders to deploy new solutions and answer questions related to configuration and user data
Participates in iteration life cycle and deployment governance for the Showcase client
Manages development blueprints for current iteration work
Assist in the creation of standard operation procedures
Participates and owns portions of training and deployment of product enhancements
Owns the execution/managing of system activities

Static/Concept Demo Support
The Technical Demo Analyst will also support the broader demo enablement team, when needed.
Supports writing clear and precise requirements for our demo development teams, by documenting new features/functionality/enhancements in a way that they can easily used for static and conceptual demo development, as needed.
Supports the creation of high-quality,…