Customer Service Representative

Customer Service Administrator

Location:

Chepstow

Position:
Full time, Permanent

Salary: OTE £26,000   

Our Client

Autograph Recruitment is partnering with a privately owned, well-established and highly successful business with a strong international footprint. This innovative manufacturer delivers complex, high-quality products and solutions to well-known customers across a range of industries. The company’s success is built on expertise, collaboration, and a genuine commitment to doing things the right way.

The Opportunity

This is a fantastic opportunity to join a friendly, supportive and high-performing Sales team. If you’re motivated, enjoy building relationships, and want to develop your career within a family-feel environment, this role could be ideal for you!

Key Responsibilities:

Build and maintain strong, long-lasting customer relationships

Respond to and process customer enquiries, leads, quotes and orders

Provide remote technical support via telephone and email

Work closely with Regional Sales Managers to progress leads and support product demonstrations

Collaborate with the wider Internal Sales team to enhance the customer support function and drive sales performance

The ideal Candidate:

Is a confident and personable communicator who enjoys helping customers and building strong working relationships.

Takes pride in delivering a high standard of service and are motivated by being part of a team that works together to achieve results.

Is organised, proactive, and comfortable managing multiple enquiries at once, always remaining professional and customer focused.

Keen to learn, open to development, and excited by the opportunity to grow your career within a successful and supportive business.

If this sounds like you, please click Apply to upload your CV for consideration. We look forward to hearing from you.

#ASRAF