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Job Description & How to Apply Below
Job Title:
CRM Executive
Location:
Chester, UK (Office-Based)
Contract:
Full-Time, Permanent
Salary:
Competitive + Excellent Benefits
About the Role
Are you passionate about transforming customer experiences through smart marketing technology? We're looking for a Marketing Automation & CRM Implementation Executive to join our vibrant team and play a key role in delivering cutting-edge CRM solutions for clients.
This is your chance to combine technical expertise with creative thinking, helping businesses connect with their audiences through seamless automation, personalised journeys, and data-driven strategies.
What You'll Do
Lead CRM Implementations:
Own the process from discovery and scoping to configuration, launch, and optimisation.
Configure Leading Platforms:
Work hands-on with Hub Spot, Salesforce, Dynamics, and Zoho to meet client goals for acquisition, nurturing, retention, and reporting.
Data Management:
Handle migrations, field mapping, integrations, and consent , ensuring compliance with privacy regulations.
Be the Expert:
Act as the go-to CRM specialist for client accounts, providing training, documentation, and ongoing support.
Email Marketing Excellence:
Design and execute tailored email strategies, build automated journeys (welcome, onboarding, lead nurturing, re-engagement), and implement A/B testing for continuous improvement.
Client
Collaboration:
Present solutions, share insights, and deliver recommendations that drive measurable results.
Project Management:
Juggle multiple client projects, ensuring deadlines, quality, and scope are met.
Cross-Team
Collaboration:
Work closely with account managers, strategists, developers, and creatives to deliver integrated solutions.
Performance Analysis:
Set up dashboards, track KPIs, and uncover optimisation opportunities to enhance segmentation, automation, and customer journeys.
What We're Looking For
Proven experience delivering CRM implementations in an agency or consultancy setting.
Hands-on expertise with one or more CRM platforms (Hub Spot, Salesforce, Dynamics, Zoho).
Strong background in email marketing and automation.
Confident working directly with clients and senior stakeholders.
Skilled at managing multiple projects and priorities.
Solid understanding of CRM data structures, integrations, and lifecycle marketing.
Knowledge of email compliance, consent management, and data privacy regulations.
What We Offer
A fun, collaborative, and creative work environment where ideas thrive.
Cycle Scheme - Make your commute healthier and greener.
Weekly Padel Sessions - Stay active and connect with colleagues.
Friday Drinks - Celebrate the week with a relaxed social vibe.
Vitality Health Scheme - Enjoy free health insurance and wellness benefits.
Career Development - Grow your skills and advance your career in a supportive team.
Ready to make an impact? Apply today and bring your expertise to a role where innovation meets opportunity!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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