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Head Of Consumer Insights

Job in Chester, Cheshire, CH1, England, UK
Listing for: Zachary Daniels Recruitment
Full Time position
Listed on 2025-12-26
Job specializations:
  • IT/Tech
    Data Science Manager, Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below

Head of Customer Insights

Chester | Highly Competitive/ fitting salary with flex

Zachary Daniels is proud to be partnering with a leading consumer brand to appoint a Head of Retail & Customer Insight.

This is a senior leadership role responsible for driving customer insight, market intelligence, and advanced analytics to shape commercial strategy and accelerate growth.

The Role:
  • Lead the end-to-end customer insight and analytics strategy
  • Deliver deep understanding of customer behaviour, needs, and trends
  • Own market intelligence, competitor insight, and external data sources
  • Drive advanced analytics including segmentation, CLV, churn, and propensity modelling
  • Leverage AI and machine learning to scale insight and prediction
  • Translate insight into clear, actionable recommendations for senior leaders
  • Influence pricing, promotions, marketing, loyalty, and digital experience
  • Lead and develop a high-performing insight and analytics team
About You:
  • Senior insight or analytics leader from a consumer, retail, or ecommerce environment
  • Strong commercial mindset with the ability to influence at senior level
  • Experienced in customer analytics, research, and data-led decision making
  • Curious, collaborative, and confident driving change
Why Apply?
  • High-impact role with genuine influence across the business
  • Opportunity to shape best-in‑class customer insight capability
  • Exposure to advanced analytics, AI, and machine learning
  • Market leading consumer brand
  • Very competitive salary, prospects, influence and great benefits package

Zachary Daniels is proud to represent this client in the consumer space.

All applications will be treated with strict confidentiality.

👉 Apply now or contact Zachary Daniels for a confidential discussion

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