Associate Director of Infrastructure & Cyber Security

Employer Countess of Chester Hospital NHS Foundation Trust Employer type NHS Site Countess of Chester Hospital Town Chester Salary £64,455 - £74,896 pa Salary period Yearly Closing 19/01/2026 23:59

Countess of Chester Hospital NHS Foundation Trust staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement. Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation.

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours. We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities. As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance.

As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Working Full time: 37.5 hours per week

The post holder will, under the direction of the Director of Digital, be responsible for all services activities relating to the IT Infrastructure and Information Security, including the Service Desk, Data and Voice networks and the Server estate. This will include the management of all technical staff and to work with all external suppliers engaged on those activities. The postholder will be the Digital and Information Security technical lead for IM&T across the Trust, ensuring that the Trust has a secure, flexible, resilient infrastructure that has the capacity to enable the delivery of trusted, reliable IT services to the right people in the right places at the right times.

This will include ensuring the effective planning and co-ordination of Digital and Data projects, delivered to agreed service levels by trained, skilled and motivated staff. The postholder will be responsible for advising the Trust on the most appropriate implementation for new technology strategies and assess emerging technologies for their value and validity to the Trusts business, providing recommendations to the Trust on actions to be taken in response.

The list below is to outline the main duties involved; however, this is subject to change and will vary within the given role. We ask all employees to be flexible in their role, to always ensure we are delivering Safe, Kind and Effective care.

• Be responsible for ensuring that a high-quality, seamless IT technical service is delivered to the Trust incorporating technical support for systems, data and voice services. Act as the lead person for decision making and implementation of any actions regarding the running of the Trust’s infrastructure service.
• Oversee the delivery of an effective DIGITAL Service desk and set of comprehensive and proactive DIGITAL support services.
• Liaise with end users, third parties and technology partners in order to resolve highly complex IT issues as a major part of the role, on an ongoing basis.
• Actively promote electronic working at all levels within the organisation to support the Trust’s organisational development and service modernisation plans.
• Ensure that any Informatics work undertaken supports and does not adversely impact the availability of business critical systems. Ensure that the any risks or incidents or appropriately assessed and managed and that any serious implications are reported appropriately.
• Develop and implements policies, procedures, SOP’s and services relating to the IT Infrastructure which impact across the whole Trust.
• Provide expert and specialist IT security and technical input to the development and delivery of the Trust’s DIGITAL Strategy.