Telesales Executive - NO COLD Calling

Telesales Executive - NO COLD CALLING | Chester | Full Time or Part Time | £24,000–£25,000 basic (DOE) plus uncapped commission. Full-time OTE £700–£1,200 per month

Are you a natural people person? We want you on our telesales team!

Money Expert is an independent financial comparison company based in Chester, and we're expanding our team! We’re looking for enthusiastic and driven Sales Agent/s to join our vibrant call centre. You’ll be working with warm leads generated by customers researching their options online and requesting call-backs — no cold calling involved.

No prior sales experience? No problem! With our comprehensive training and ongoing support, 70% of our agents come from non-sales backgrounds and thrive here.

If you’re the type of person who’s always chatting with people, making connections, and building relationships effortlessly – we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team

Working Hours & Shift Patterns

Full-time: 37.5 hours per week, Monday to Friday, with an early finish on Fridays
Or a 4-day shift pattern:
Monday to Thursday 09:30–19:00
Part-time:
Minimum 20 hours per week, with flexible shifts available during daytime, afternoons, or evenings
What can Money Expert give to you?

Competitive base salary with uncapped commission, plus performance-based increases
Team outings, regular competitions, and spot prizes
Referral bonuses
28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally)
Continuous support and training
Company pension plan
Wellness & Wellbeing program for you and your family
Cashback scheme
Christmas and New Year shutdown
Additional personalised benefits
On-site parking
Are you the right person for the job?

Experience in Commercial sales is desirable but not essential (training provided)
Strong fact-finding and problem-solving abilities
Experience in outbound calls, particularly in telesales or call centres, desirable but not essential, anyone in hospitality, retail, real estate, customer service or similar industries
Ability to manage a busy and varied workload effectively
Excellent communication skills
Target-driven with a commitment to delivering excellent customer service
Comfortable working in a fast-paced, target-oriented environment
Ability to build strong relationships with customers and colleagues
Motivated and outgoing, with a positive impact on team morale
Adherence to GDPR guidelines and maintaining high call quality standards
What will your role look like?

Reach out to existing and previous customers to renew their energy contracts
Evaluate customer satisfaction with their current supplier and suggest alternatives if needed
Consistently meet and exceed set targets and objectives
Respond to customer inquiries and address objections
Maintain a high standard of customer service
If you are ready to start your career at Money Expert, then click APPLY now! We can’t wait to hear from you!

Your data will be handled in line with GDPR