Administrator - Scheduling Team

Administrator - Scheduling Team

The closing date is 03 January 2026

An exciting opportunity has arisen to work within our Back Office Administrative Team at Royal Primary Care.

We are looking to employ a part-time administrator to join our busy GP practice based in Clay Cross area.

An opportunity has arisen to join our growing team at Royal Primary Care and we are looking for an enthusiastic part-time Administrator to work within our busy medical practice within the Chesterfield area.

The successful candidate should have basic IT skills.

Other essential skills are the ability to work as part of a team, have a good level of qualification (or equivalent experience) and competency in Maths and English.

Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we're on a mission to improve our community's health and reduce inequality.

Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you'll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system, and we place great importance on everyone feeling included.

You'll have an equal say in how we look after you through access to our annual staff survey.

(Please note although this is not Agenda for Change - we do offer our employees a good package of benefits)

To work within the scheduling team with a focus on achieving excellent patient care via the telephone and face to face. Carry out GP approved triage to ensure our patients see the correct clinician first time. Being a first point of contact for our patients and other healthcare providers.

Please see the attached job description for a full breakdown of the duties and responsibilities.

• GCSE in Maths & English Grade C or above
• NVQ or equivalent in Customer Care
• Formal training in a public facing environment
• Knowledge of GP computer systems, preferably Systm One

• Working with the public, preferably in a reception environment with knowledge of basic office procedures
• Telephone call handling experience

• Good team working skills
• Ability to work independently following verbal or written instructions
• Understanding the issues around safeguarding and patient confidentiality
• GDPR knowledge

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Chesterfield Royal Hospital NHS Foundation Trust

Depending on experience £23,875.00 per annum pro rata