Appointment Coordinator

Drive Your Career Forward with Bannister — We’re Hiring an Appointment Coordinator!  Do you enjoy connecting with people and keeping things running smoothly behind the scenes? At Bannister Automotive Group, you’re not just booking appointments — you’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.
We’re looking for an  Appointment Coordinator  to join our Bannister Nissan of Chilliwack team. If you’re organized, customer-focused, and thrive in a fast-paced environment, this could be the opportunity you’ve been waiting for.
The Drive Ahead   Schedule service appointments via phone, email, text, and other channels
Respond to customer inquiries and follow up to ensure satisfaction
Update and maintain accurate customer and vehicle records
Support appointment reminders, promotions, and service notifications
Coordinate with internal teams to facilitate smooth service flow
Performance Essentials   Strong verbal and written communication skills
Experience in sales, objection handling, appointment booking, and an understanding of vehicle maintenance is ideal
Detail-oriented and able to multitask efficiently in a fast-paced setting
Proficient or willing to learn MS Office and dealership software
Previous customer service or administrative experience preferred
Valid driver’s license and a clear abstract
Full‑time availability — typically Monday to Friday (approx. 40hours/week)
Bannister Accessories    Competitive wages  based on industry benchmarks
Extended benefits package , including health, dental, and vision care
Unlimited career growth  across the Bannister Automotive Group — internal candidates are prioritized
Ongoing training  and professional development
Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.