Privacy & Compliance Lead - Dental Clinic

Thank you for trusting us to look after your oral health care needs. We consider it a privilege to care for you and we always work hard to maintain your trust and confidence. Part of maintaining your trust means ensuring you know about our practice and how we utilize and safeguard your personal health information.

At Promontory Dental we are committed to ensuring a professional, safe, and trusted office environment. All clinical dentistry services are performed by dental professionals in good standing with the BC College of Oral Health Professionals (BCCOHP).

To provide you with optimized oral health care and excellent service we use, store, and analyze certain personal health information that we (a) collect from you, (b) generate through diagnostic testing and treatment planning, or (c) receive from your other health care providers.

We will not collect, disclose, or use any of your information without your knowledge or consent. Only persons with a clinical (or related administrative) need to know a piece of information will be granted access to that information. In the same vein we embrace the principle that only the necessary amount of information shall be disclosed for any task or function.

Our staff are trained on the importance of keeping your information safe, secure and confidential.

Our designated privacy officer can be reached at p should you have any questions or concerns. We appreciate your feedback.

Below you will find our office’s privacy policy. By signing, you acknowledge that you have read and understood the information provided in the policy and that you consent to the practices it describes. Feel free to ask us any questions you might have.

Thank you very much for the privilege of assisting you with your oral health care needs. We look forward to caring for your smile.

First Name *

Last Name *

Email Address

Acknowledgement
* By checking this box and submitting this form, I confirm I have received and agree to Promontory Dental’s Privacy Policy.

There are a few categories of information we normally collect. The first is personal information such as name, address, other contact information, insurance information, and financial/billing information, which may include credit card numbers and other such information. To the extent we collect credit card information, it is done in compliance with Payment Card Industry Data Security Standards (PCI DSS).

We also collect and generate personal health information including such things as:

• Medical and dental history
• Medications
• Records of dental visits, recall exams, and appointment scheduling
• Results of diagnosis and testing
• Study models, odontograms and impressions
• Treatment recommendations, treatment plans and progress notes
• Records of consent conversations and when appropriate, signed consent forms
• Referral/Specialists reports and recommendations

We believe it is important that you know how we use your information. To that end, we only collect, use and disclose information about you for the following purposes:

• To deliver safe and effective patient care
• To ensure high-quality service
• To provide you with information about services offered at our clinic
• To establish and maintain communication with you, including to schedule and remind you of appointments and to inform you of changes to our office policies and hours
• To communicate with other health care providers, including specialists and general dentists involved in your care
• To allow us to monitor and follow-up for treatment, care and billing
• For teaching and demonstrating purposes on an anonymous basis
• To complete and submit dental claims and estimates for third party adjudication and payment
• To comply with legal and regulatory requirements, including communication with the provincial dental regulator, privacy commissioner or any statutory review board as required under legislation
• To comply with a court order in the event of legal proceedings
• To invoice for goods and services, to process payments and to collect unpaid accounts
• To send you surveys relating to our business and services
• For internal management purposes, such as resource planning, policy…