Flooring Sales Associate Customer Service

Help Home Depot customers choose flooring solutions through active listening, product knowledge, and friendly service. Work includes flexible evenings and weekends.

As a Flooring Sales Associate, you assess customer needs, explain product features, and support complete project purchases. You build knowledge across flooring and adjacent departments while solving customer needs. The position emphasizes effective communication, customer focus, and interpersonal skills.

• Greet, engage, and thank customers using Home Depot’s GET Model
• Ask open-ended project questions to determine needs and expertise
• Escort customers to appropriate merchandise throughout the store
• Promote Special Services, Tool Rental, Pro Desk, and Pro Services
• Maintain signed, displayed, and clean department products

• High School Diploma or equivalent
• One to two years retail or trade experience an asset
• Effective communication and customer focus
• Interpersonal skills for customer assistance
• Ability to work evenings and weekends

Bring customer focus, product learning, and project guidance to Flooring Sales Associate work at The Home Depot.