Parts Advisor

We are seeking an enthusiastic and reliable Parts Advisor to join our team in Chippenham. This role is essential to the aftersales department at a main dealer of new and used vehicles.

This is an exceptional opportunity for the successful individual to develop, learn and forge a career within Aftersales.

Responsibilities include:

Working both behind the scenes receiving deliveries and at the front desk serving customers.
You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock.
Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships.
Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments.
Handle warranty claims processing and complete all relevant administration promptly and accurately (including customer records and invoicing).

This is a fantastic opportunity to secure full time hours working 8:00 – 18:00 Monday to Friday with a 8:00 – 12:30 shift every second Saturday.  

You will need;

Previous dealership experience
Strong customer service skills
Demonstrate an ability to build rapport with stakeholders

Please contact Lewis for more information on (phone number removed) or email your CV to (url removed)