Senior Administrator

We are currently seeking a Senior Administrator to support a well-established company based in Chipping Norton. As the Senior Administrator, you will play a key role in coordinating and supporting the training and development efforts that are integral to the business' continued success.

Main Purpose of the Role:
In this position, you will provide essential administrative support for training activities, working closely with a small but dedicated team. Reporting to the Director of Membership & Training, your responsibilities will include managing training schedules, ensuring effective communication with trainers and clients, and maintaining comprehensive training records.

Key Responsibilities:

. Coordinate training sessions between trainers and clients: respond to inquiries, prepare quotes, agree on dates, and process purchase orders.
. Raise invoices, create training certificates and cards, and organise training literature and packs.
. Work closely with the printing supplier to manage the ordering of training materials and ensure stock levels are maintained.
. Act as secretary for the Learning and Development Committee: organise meetings, create agendas, and document meeting minutes and actions.
. Maintain accurate and up-to-date training records in both the training database and CRM system (Hub Spot).
. Coordinate membership and training events, as well as trade shows and exhibitions.
. Collaborate with the team to suggest promotional advertisements that promote the association and its activities.
. Maintain and update the CRM system (Hub Spot) when necessary.

Skills and

Qualifications:

. Strong written and verbal communication skills.
. Ability to build and maintain relationships with internal and external stakeholders.
. Professional telephone manner.
. Proficiency in Microsoft Office (Word, Excel, Outlook).
. Excellent organisational skills and the ability to work independently and meet deadlines.
. Strong multitasking abilities to manage multiple ongoing tasks.
. Self-motivated with a strong work ethic and commitment to the company's values.
. A team player with a cooperative and approachable attitude.
. Proactive and able to show initiative.
. Knowledge of digital marketing, social media, and website management is an advantage, but not essential.
. Experience using a CRM system such as Hub Spot is advantageous, but not essential.

This is an exciting opportunity for an organised, proactive individual to join a respected and growing business. If you're looking to work in a supportive team environment where your efforts will directly contribute to the success of the organisation, we'd love to hear from you!
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