Senior Administrator

Senior Administrator – support a well‑established company based in Chipping Norton. As the Senior Administrator you will coordinate and support the training and development efforts integral to the business’s continued success.

In this position you provide essential administrative support for training activities, working closely with a small but dedicated team. Reporting to the Director of Membership & Training, your responsibilities include managing training schedules, ensuring effective communication with trainers and clients, and maintaining comprehensive training records.

• Coordinate training sessions between trainers and clients: respond to inquiries, prepare quotes, agree on dates, and process purchase orders.
• Raise invoices, create training certificates and cards, and organise training literature and packs.
• Work closely with the printing supplier to manage the ordering of training materials and ensure stock levels are maintained.
• Act as secretary for the Learning and Development Committee: organise meetings, create agendas, and document meeting minutes and actions.
• Maintain accurate and up‑to‑date training records in both the training database and the CRM system (Hub Spot).
• Coordinate membership and training events, as well as trade shows and exhibitions.
• Collaborate with the team to suggest promotional advertisements that promote the association and its activities.
• Maintain and update the CRM system (Hub Spot) when necessary.

• Strong written and verbal communication skills.
• Ability to build and maintain relationships with internal and external stakeholders.
• Professional telephone manner.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent organisational skills and the ability to work independently and meet deadlines.
• Strong multitasking abilities to manage multiple ongoing tasks.
• Self‑motivated with a strong work ethic and commitment to the company’s values.
• A team player with a cooperative and approachable attitude.
• Proactive and able to show initiative.
• Knowledge of digital marketing, social media, and website management is an advantage, but not essential.
• Experience using a CRM system such as Hub Spot is advantageous, but not essential.

This is an exciting opportunity for an organised, proactive individual to join a respected and growing business. If you’re looking to work in a supportive team environment where your efforts will directly contribute to the success of the organisation, we’d love to hear from you!