Information Technology Support Engineer

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This range is provided by Candour. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

I'm working with a client who is looking for a Helpdesk Team Lead to join their growing IT team.

This is a great role for someone who enjoys keeping teams organised, monitoring SLAs, and ensuring day-to-day operations run smoothly. You’ll support the engineers, help maintain service quality, and make sure customers receive a consistently high level of support.

• Strong experience in IT support (MSP background, but not essential)
• Solid technical knowledge across Windows environments, networks, hardware, and cloud services
• Confidence in delivering both remote and on‑site support
• A proactive mindset with the ability to build trust and strong working relationships

• Supporting end users with day-to-day technical issues
• Maintaining secure, reliable, and optimised systems
• Visiting client sites when needed to provide hands‑on support
• Contributing to long‑term IT planning and improvements
• Ensuring a high standard of service and communication at all times

Not Applicable

Full‑time

Information Technology

Software Development and Computer and Network Security

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