Senior IT Support Technician EDV​/AT​/Athelstan Trust Trust Office, Lowfield Road

The Athelstan Trust is a successful and growing Multi-Academy Trust consisting of six secondary schools and four primary schools in Wiltshire, Gloucestershire and South Gloucestershire. We currently employ over 750 people and educate 4,500 pupils and plan to expand further over the coming years.

If you are an experienced IT Technician looking for a fresh challenge, then we have just the opportunity for you. We are looking for a Senior IT Technician with proven experience to join our team and support our users. This role is likely to be primarily based at one school in the Athelstan Trust, but would also require travel to other schools.

With strong customer service skills, you will have a demonstrable track record in IT support. An understanding of supporting IT in primary or secondary education would be a considerable advantage, but not essential as long as you have the ability to learn new systems quickly. You will need to support a variety of devices such as Windows computers, Windows Laptops, iPads, MFDs, Interactive whiteboards, Interactive TVs, plus systems such as Windows Server and Microsoft 365.

A good knowledge of Active Directory, Group Policy and Microsoft 365 Administration would be highly desirable.

The Trust has invested heavily in updating its IT infrastructure over the past few years including virtual server infrastructure at most sites, upgrading core switches and extending wireless networks, online backup systems, centralised managed printing systems. We also have an established refresh cycle of upgrading client devices.

The Athelstan Trust is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The successful candidate will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check.

We are a flexible working employer, and we are willing to make any reasonable adjustments you require during your interview so please ask us.