Retail Operations Manager

Job Description

Job Title : Retail Operations Manager

Location : Kemble (3 days in office, 2 remote)

Employment Type : Full Time, Permanent

Salary : £40,000–£45,000 + Bonus

Cotswold Outdoor, Runners Need and Snow + Rock together form one of the UK’s leading outdoor retail groups. We’re passionate about delivering high quality products, inspiring outdoor experiences, and putting sustainability at the heart of what we do.

We are seeking an experienced Retail Operations Manager to be the operational backbone for our retail estate. You will lead the execution of trading campaigns, manage retail workload, drive cost efficiency, oversee central support and supplier relationships, and act as the bridge between central teams and the stores.

• Lead delivery of trading moments, seasonal campaigns, and retail projects
• Manage workloads, process burdens, and administrative tasks to free up store managers’ customer time
• Serve as the central point of liaison between retail operations, stores, suppliers, and other business forums
• Monitor and manage budgets, cost control, and supplier contracts

Identify and implement service improvements, cost efficiencies, a...